1. What We Collect

Information you provideConnected account identifiers (e.g. Instagram, Telegram)

• Message content sent and received through connected channels
• Message metadata (timestamps, sender IDs, channel identifiers)
• Configuration data related to automations and settings
• Contact information (such as email address)

Information collected automatically

• Log data (IP address, device type, browser)
• Usage data (feature usage, error logs)

2. How We Use Data

We use data only to:

• Operate and maintain the Service
• Send and receive messages on your behalf
• Enable automations and message history
• Prevent abuse and ensure platform compliance
• Improve reliability and performance
• Communicate with you about the Service

We do not use message content for advertising.

3. Legal Basis (GDPR)

For users in the EU/UK, we process personal data based on:

• Performance of a contract (providing the Service)
• Legitimate interests (security, abuse prevention, service improvement)
• Legal obligations where applicable

4. Data Storage and Retention

• Message content and metadata are stored while your channel remains connected
• When you disconnect a channel or close your account, data is deleted within a reasonable period
• Some technical logs may be retained longer for security or legal reasons

5. Data Sharing

We do not sell personal data.

We may share data only with:

• Infrastructure and hosting providers
• Analytics and monitoring tools
• Platform providers (Instagram, Telegram) as required for integration
• Authorities if legally required

All providers are limited to what is necessary to deliver the Service.

6. International Transfers

We may process and store data in countries other than your own.

When required by law, we use appropriate safeguards for international data transfers.

7. Security

We use reasonable technical and organizational measures to protect data.

No system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to or restrict processing

You can exercise these rights by contacting us.

9. Children

The Service is not intended for children under 13.

We do not knowingly collect data from children.

10. Changes

We may update this Privacy Policy as the Service evolves.

Material changes will be communicated through the Service or by email.

11. Contact

For questions or legal notices, contact:
DIMA@BOBI.BOT